For PMs who want to improve user research, empathy, and customer advocacy.
AI UX is a new discipline. Learn how to design streaming tokens, cite sources, and build transparent fallback states that users trust.
AI tools can synthesize user research transcripts in minutes. Discover where AI adds massive leverage, and where human analysis is still required.
How to talk to customers so they can't lie to you. A practical application of Rob Fitzpatrick's rules.
Most user interviews are just confirmation bias with a Zoom link. Here is how to actually learn something from your customers.